Introduction

Welcome to SA Winter Cereal Industry Agency (SAWCIA). We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information in accordance with the South African Protection of Personal Information Act no. 4 of 2013 (POPI Act).

If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please send an email to admin@viridisafc.co.za.

Important note: While users may submit information via SAWCIA’s website, VIRIDIS AFC is the official administrator and responsible party for collecting and processing the personal information. (SAWCIA) is a third party with whom information may be shared, and may in turn share this information with our agents and/or administrators for website management or other necessary purposes outlined in this privacy policy.

Information we collect

We collect personal information that you voluntarily provide when registering on our website, submitting confidential details related to levy management, or contacting us. This may include:

• Name and surname.
• Email address.
• Company name.
• Account username and password.
• Company registration number.
• Telephone number.
• VAT number.
• Company representative.
• Area/province.
• Bank details/proof of bank account.
• Personal details of directors provided with relevant company documentation.

How we use your information

We use the information we collect in the following ways:

• To process your levies and other requests.
• To manage your account.
• To respond to your inquiries and provide customer support.
• To improve our website and services.

Sharing your information

As mentioned above, the official administrator of the website (VIRIDIS AFC) may share personal information to our SAWCIA agents and/or administrators for the following reasons:

• To manage your account.
• To improve our website and services.
• To respond to your inquiries and provide customer support.

Data security

We implement appropriate organisational and technical safeguards to protect personal information from loss,misuse, and unauthorised access or disclosure, in accordance with Sections 19–22 of POPIA.

Your rights under the POPI Act

Under the POPI Act, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to the processing of your personal information.
• Withdrawal of consent: You can withdraw your consent to the processing of your personal information at any
•  
• Lodge a complaint with the Information Regulator.

Conditions for lawful processing

We ensure that your personal information is processed in accordance with the conditions for lawful processing, including:

• Accountability: We take responsibility for ensuring that your personal information is processed lawfully and
•  
• Processing limitation: We process your personal information only for the purposes for which it was collected and
• with your consent.
• Purpose specification: We collect personal information for specific, explicitly defined, and lawful purposes.
• Further processing limitation: We ensure that any further processing of your personal information is compatible with the original purpose of collection.
• Information quality: We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.
• Openness: We maintain transparency about our information processing practices.
• Security safeguards: We implement appropriate security measures to protect your personal information.
• Data subject participation: We respect your rights to access, correct, and delete your personal information.

Changes to this privacy policy

This policy may be updated from time to time to reflect changes in regulatory requirements, operational changes, or technology updates. Revised policies will be published on our website with the effective date clearly indicated.

Contact us

If you have any questions about this privacy policy, please send an email to admin@viridisafc.co.za.